An incorrect miniature-liquor order is easiest to resolve when the discrepancy is documented before bottles are distributed, labeled or placed into gift bags.
Stop and count the shipment
Keep the items together and compare the packing slip with the original order. Record the product, bottle size, quantity expected and quantity received. Miniatures can look similar, so check the full label rather than relying on cap color or packaging.
Photograph the issue
Take one photo showing the full shipment and close-ups of incorrect products, quantities, labels and the shipping carton. Keep the packaging until the retailer confirms whether it is needed.
Contact support with one complete message
Provide the order number, delivery date, discrepancy list, photographs and the date the bottles are needed. State whether the incorrect items are unopened. Ask about available correction options without using or redistributing the affected stock.
Prioritize the event requirement
If the exact replacement cannot arrive in time, decide which parts of the plan truly require a specific bottle. For favors or tasting flights, consistency may be essential. For a mixed event bar, a comparable style may be acceptable. Browse current 50ml bottle results for available alternatives.
Prevent repeat errors
- Order by exact product and bottle size.
- Avoid combining several nearly identical requests in one note.
- Inspect the delivery immediately.
- Allow replacement time before the event.
- Keep a master quantity sheet for large orders.
Do not give guests a product that differs from the label or description promised for a tasting, favor or gift.
